![]() ![]() ![]() We train the technology using multiple signals. We’ve developed technology that allows us to estimate people’s ages, like if someone is below or above 18. ![]() Using AI to Detect AgeĪrtificial intelligence is the cornerstone of the approach we’re taking. Today, we’re sharing how we’re tackling this issue from multiple angles. We need to keep people who are too young off of Facebook and Instagram, and we want to make sure that those who are old enough receive the appropriate experience for their age. While these are not new problems to solve, we will continue to invest in finding the right solutions. For example, perhaps they’re a young member of the LGBTQ+ community and they worry about having their identity attached to a pseudonymous account. Even if they did have an ID, some young people may be uncomfortable sharing it. Indeed, lack of ID access disproportionately impacts underserved communities around the world, particularly young women. Some have access to IDs but don’t get them unless they choose to travel, and some simply can’t afford one. Access to government IDs varies depending on where you live in the world, as does the information contained in an ID such as a birthday. Many argue that collecting ID is the answer to this industry problem, but there are significant limitations to this approach: many young people don’t have an ID, ID collection isn’t a fair or equitable solution, nor is it foolproof. If these people are unable to prove they meet our minimum age requirements, we delete their accounts. Our content reviewers are also trained to flag reported accounts that appear to be used by people who are underage. For example, anyone can report an underage account to us. Understanding people’s age on the internet is a complex challenge across our industry, and we already have various methods of finding and removing accounts used by people who misrepresent their age. While age screens are common in our industry, young people can - and often do - get around them by misrepresenting their age. But verifying someone’s age is not as simple as it might sound. Those who are underage are not allowed to sign up, and we restrict people who repeatedly try to enter different birthdays into the age screen. When people open our apps to sign up for an account, we ask them for their birthday. In some countries, our minimum age is higher. We’re also building new experiences designed specifically for those under 13.Īs per our terms, we require people to be at least 13 years old to sign up for Facebook or Instagram.We’re developing AI to find and remove underaged accounts, and new solutions to verify people’s ages.Facebook and Instagram weren’t designed for people under the age of 13, so we’re creating new ways to stop those who are underage from signing up.If you do not own a Facebook account, then please create one or add a digital payment method (credit/debit card, PayPal, etc.) to proceed with the verification. If you are an existing user and have taken trips previously using a digital payment method (credit/debit card, PayPal, etc.), then you do not need to verify by signing into your Facebook account. If you are an existing user and has Gift Card as a sole payment method, then you will have to verify your account by adding a digital payment method (credit card, PayPal, etc.) or sign into Facebook via your Uber app. Tap "Edit This" to choose "Public Profile (required)" or "Friend List" and then tap "Continue" to complete the verification. Please follow the below steps to verify your account using Facebook: 1. When creating a new account using a Gift Card as the payment method, you will need to add a digital payment method (credit/debit card, PayPal, etc.) OR sign into Facebook via their Uber app. You will need to confirm your identity by connecting your verified Facebook account or adding a verified form of a digital payment method. Driver-partners are responsible for getting their rider from A to B safely, and we want to make sure they have as much information as possible to ensure a safe ride. At Uber, we are committed to safety and are working to build a better experience for our customers. ![]()
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